Exclusive: Delivery riders speak out about risky situations and financial penalties as WhatsApp messages reveal how local managers respond to stolen orders
Violet Zhang* was in Melbourne’s Bourke Street Mall last month with a carrier bag full of takeaway orders: a bubble tea order for HungryPanda and McDonald’s for DoorDash.
While waiting at traffic lights, a man wrapped in a blanket grabbed the HungryPanda order from his bike. Zhang says he wished the DoorDash order had been stolen instead.