More than 40% of children under 16 are exposed to family violence but ‘systems by adults for adults’ leave them without familiar ways to access support
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Young people brought up in the digital era are increasingly reluctant to make phone calls – a recent UK study found 30% of people aged between 16 and 29 feared picking up the phone.
Yet many avenues for children and young people living with family abuse still direct them to dial a helpline number in the first instance, rather than to use a text or web chat option they might find more familiar.